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I just completed my order. What happens next?

Posted by Ryan Foster on Oct 25, 2013

If you selected packaging in the checkout process:

We will send you a shipping tube or mailer to the address that you gave us along with a pre-paid return Fedex mailing label within 1 business day. Once your tube or mailer arrives, follow the instructions provided to carefully package your piece, place your piece inside, seal and drop it off at the nearest Fedex location. We will contact you when we receive your piece, complete the custom frame, and send it back to you ready to hang!

If you selected a label in the checkout process:

We will email you a Fedex return label to the email address you provided within 1 business day. Print and place on your packaging following the instructions given on the email. Drop off your sealed packaging at the nearest Fedex location. We will contact you when we receive your piece, complete the custom frame, and send it back to you ready to hang!

If you selected art en route in the checkout process:

This means the artwork is currently on the way to us! Since your artwork is already in the mail, (either mailed by you or sent to us directly from the company you purchased the artwork from), we won't send you a label or any packaging. We'll wait for your artwork to arrive and then contact you when we receive your piece, complete the custom frame, and send it back to you ready to hang!

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