Simply Framed Status Update
Current Turnaround Times
You may experience delays in receiving your custom order as a result of the additional safety measures we are employing to help protect our teams and our customers. Turnaround times are not guaranteed.
Full Service (Mail-In):
- If you requested a shipping box, mailer, or tube, it will arrive in 3-5 business days.
- Once artwork has been delivered to our facility, it may take up to 5 business days for the artwork to be checked-in and reviewed by our team.
- Once checked-in, you will receive a confirmation email and your order will be placed into production. Your completed frame will ship in 6-12 business days.
- Please note: Max Plexiboxes, online article mockups, frames over 36x48” and textiles, may take up to 15-20 business days.
Print & Frame, Frame Only:
- Print & Frame and Frame Only orders are placed into production within 1 business day and ship in 3-12 business days.
- Please note: Online article mockups, frames over 36x48” and textiles, may take up to 15-20 business days.
- Print Only orders are put into production within 1 business day and ship in 2-4 business days.
Out of Stock
- Certificate Gold
- Antique Gold
- Antique Silver
- Gallery Deep Black Ash
- Canvas Float Black Gold
- Old School Metal Matte Black (Full Service only)
- Old School Metal Bright White (Full Service only)
- Certificate Wide Gold (Full Service only)
- Epson Exhibition Canvas Matte paper
- Textile, Scarf, and Online Article framing
- All Max Plexibox frames
You can always email us at firstname.lastname@example.org with specific questions about individual orders, but please note that email volume is high and our response time is longer than usual.